How partnership and resilience keep Ipelegeng moving

How partnership and resilience keep Ipelegeng moving

Despite the many challenges currently facing the bus industry, Ipelegeng Transport Trust continues to operate with resilience and commitment, actively working to overcome operational pressures while maintaining service to the communities it serves. COLIN WINDELL paid the company a visit.

Like all operators in South Africaโ€™s passenger transport sector, Ipelegeng must navigate a complex operating environment. The company runs 90 buses under contract to the Gauteng Department of Transport (GDoT), including 63 Scanias (of which 46 are F250s). Rising input costs, infrastructure constraints and evolving travel patterns all influence daily operations, yet the operator remains focused on providing reliable transport for the communities that depend on its services.

One of the most significant operational challenges lies in the Sedibeng regionโ€™s road infrastructure. Poor road conditions place considerable strain on vehicles and often cause delays. Potholes and deteriorating surfaces increase wear and tear on buses, leading to higher maintenance costs and operational disruptions.

โ€œWeโ€™re dealing with a real infrastructure deficit,โ€ explains CEO Kabelo Mphahlele. โ€œThe condition of many roads affects our schedules and our vehicles. It increases operating costs and places additional pressure on maintenance.โ€

Operational flexibility is also limited by the structure of contracted services. Routes are defined by permits issued by the GDoT and the operating budget allocated to the contract does not allow for additional kilometres beyond those parameters. โ€œIf a new housing development appears a few kilometres from an existing route, we cannot simply extend our service there. We are restricted to the kilometres and routes specified in the contract, which makes adapting to new settlement patterns challenging,โ€ Mphahlele explains.

Like most bus operators, Ipelegeng must carefully manage key cost drivers including fuel, labour, maintenance, tyres and insurance. Technology is also an important part of the operating environment, particularly when it comes to safety and fleet management.

The company already equips its buses with advanced systems like cameras and telematics to support safe and efficient operations. These technologies play an important role in monitoring vehicle performance and improving operational oversight. Their value became even clearer following a tragic accident involving a scholar transport minibus in the region that claimed the lives of 15 children. Incidents such as these highlight how critical real-time vehicle data can be in supporting emergency response and improving safety awareness across the industry.

While the pandemic significantly affected passenger numbers, demand for bus transport is steadily recovering. Many essential workers, for example, still rely on affordable public transport to reach their workplaces. โ€œMany jobs still require people to be physically present,โ€ says Mphahlele. โ€œMechanics, gardeners and domestic workers cannot work remotely. Because our fares remain affordable, we continue to play an important role in helping people get to work.โ€ To remain competitive, Ipelegeng has introduced free Wi-Fi on its buses to attract students while continuing to keep fares accessible for working commuters.

Central to the operatorโ€™s stability has been its partnership with Scania. The relationship began in 2014 when Ipelegeng purchased its first 14 buses after seeing how well the vehicles performed on demanding rural routes. Those units are still in service today. Since 2022 the fleet has grown significantly, with 63 Scania buses now operating within the fleet. โ€œIt is important to work with a manufacturer that understands our operating environment,โ€ says Mphahlele. โ€œVehicles must be suited to South African conditions rather than designed purely for other markets.โ€

Scaniaโ€™s support extends beyond vehicle supply. The manufacturer established an in-house workshop at Ipelegengโ€™s premises, allowing buses to return to service more quickly, while also retaining valuable technical skills within the operation. The partnership has delivered measurable benefits. Fuel consumption on regional routes is reported at below 37 litres/100km, while long-distance operations can achieve figures below 30 litres/100km.

Looking ahead, Ipelegeng plans to replace 27 buses over the next two years as part of its fleet renewal strategy. โ€œWe cannot run ageing vehicles forever,โ€ says Mphahlele. โ€œRenewing the fleet allows us to focus on what matters most, which is moving people safely and reliably. Having the right partner makes that possible.โ€

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Focus on Transport

FOCUS on Transport and Logistics is the oldest and most respected transport and logistics publication in southern Africa.
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