Revealed: how transporters can survive Covid
Revealed: how transporters can survive Covid
E-commerce and transport and logistics (T&L) players have experienced a complete upheaval since the start of the pandemic.
This sector, although buoyant, has not only become very volatile, with freight costs going through the roof worldwide, but inflation has also affected the cost of products locally. The business rules have changed completely and – as the economy restarted after shutdown conditions and restrictions lifted – T&L operations are requiring very specific and customised solutions to meet the ever-changing conditions.
Simon Grisdale, managing executive of Bidvest Mobility, mobile computing and barcode specialist (which provides solutions to the large players in the T&L and other sectors), says the T&L landscape has shifted since the start of the pandemic.
“Operations are having to face different challenges, from new supply chain demands, e-commerce pressures and customer demands to safety and health requirements.
“What’s been imperative is to include features in our T&L mobility solutions that efficiently manage social distancing, cleaning procedures and device traceability, while at the same time ensuring the operations can maintain service levels and get on with the T&L tasks at hand,” he says.
T&L operations use mobile computing and barcoding devices, such as barcode scanners, mobile computers and barcode printers, to automate and efficiently manage the movement of goods through the supply chain. These mobile devices are used frequently throughout the day by many different operators, working on a shift basis, which makes it imperative to include processes such as cleaning before and after use, as well as a chain of custody to track mobile users to ensure that Covid levels of safety and reporting are maintained.
Grisdale adds, “To meet these new needs, Bidvest Mobility has partnered with Honeywell and FarEye to introduce a complete customisable T&L solution comprising specialised hardware, software and services that can help transform operations, increase accuracy, productivity and efficiency to meet the needs of today’s world.”
Part of this customisable T&L mobility solution is the Honeywell Operational Intelligence software, a remote asset management platform that assists operations to keep their mobile-equipped employees productive while helping them respond to local site health and safety compliance requirements. Features include asset check-out/check-in, remote control and device system wipe, device cleaning manager, and a social distance proximity detector.
“Equally important,” says Grisdale, “is to ensure that companies stay connected to their employees. This is particularly relevant during pandemic conditions. We have added Honeywell Smart Talk, a unified workforce communications app that can be installed on all the mobile devices. The benefits for employees are that they can always be connected and able to access critical information from the headquarters and operational dispatch while out on the road making deliveries. Included is enterprise-grade security for voice calls, text and media messaging, and user presence – all from one mobile device.”
Given the fact that 80% of today’s workforce is deskless, that certainly sounds like an excellent idea.