Driver well-being takes centre stage in UK fleet safety

Mental health support is now a core component of fleet safety strategies in the United Kingdom (UK), with operators increasingly leveraging technology and training to protect drivers.

A recent study conducted by Webfleet and Lytx has highlighted a significant shift in UK fleet safety strategies – and the good news is that transport operators are now placing driver mental health at the forefront. With 82% of operators now implementing formal support processes after incidents, fleets are acknowledging the psychological toll of the job.

The survey, which gathered insights from 200 fleet decision-makers in the UK, underscores the growing emphasis on a holistic approach to safety – addressing both physical and mental well-being. “Driver mental well-being is just as vital as risk-reduction measures,” says Beverley Wise, Webfleet UKI regional director for Bridgestone Mobility Solutions. “Investing in support systems and advanced safety solutions not only enhances road safety, but also fosters a resilient workforce.”

Technology’s role in health and safety

Driver stress remains a prevalent issue, with 63% of fleets reporting moderate to severe stress levels among their drivers. Heavy-duty truck operators face the highest challenges, with 71% of drivers experiencing stress, compared to 54% in van fleets.

To combat these risks, fleets are increasingly turning to video telematics. The study found that 85% of heavy-duty truck fleets and 80% of van fleets now utilise this technology, primarily for accident documentation and evidence gathering.

“Smart video systems that detect risky behaviour and provide real-time alerts are proving essential in protecting drivers,” notes Klaus Burgstaller, sales director at Lytx. “These tools help reduce incidents while also giving drivers peace of mind, knowing they have objective evidence in case of disputes.”

With 31% of fleet operators identifying distracted driving as a major contributor to accidents, the demand for monitoring and feedback systems has surged. Many fleets now integrate these tools to enhance driver behaviour and overall safety.

Beyond immediate risk mitigation, fleets are using data-driven training programmes to improve long-term driver awareness. The study reveals that 52% of operators revise their training annually based on insights from safety technologies, ensuring drivers stay prepared for emerging risks.

Looking ahead, predictive technologies are expected to play a crucial role in enhancing fleet safety. A total of 30% of fleet operators believe that AI-driven predictive maintenance will significantly reduce mechanical failures within the next decade.

One can only hope that South African transport operators will follow in the footsteps of their UK colleagues, fostering a safer, more sustainable transport industry on this continent too.