Ctrack continues to evolve into 2023

Ctrack, South Africa’s leading telematics and fleet management provider, is continually developing and refining its innovative hardware and software offering to bring its customers the latest solutions in an ever-changing environment. The company continues to strive for cutting edge solutions for the simple and effective management of a wide variety of movable assets.

“Ctrack understands that the environment in which we operate is constantly changing and that our customers are constantly facing new challenges. Out of necessity, our solutions are always evolving, and we look forward to offering our customers the latest and greatest in telematics and fleet management into 2023,” says Hein Jordt, chief executive officer of Ctrack Africa.

When developing and refining its operation, Ctrack always considers the five pillars of fleet management around which all solutions are developed. Risk, cost control, fleet utilisation, operations control, and asset control remain at the core of all Ctrack solutions.

Ctrack is based on its hardware solutions, which have been designed and refined in South Africa, built truly locally ‘in Africa, for Africa’. This includes everything from compact battery-operated tracking devices to a variety of camera systems, allowing for the tracking and monitoring of a wide range of movable assets across industries.

With the launch of Ctrack Crystal in 2022, fleet managers were given an all-encompassing, customisable platform. This new cloud-based offering places ease of use at its core, combining existing functionality with a host of new features.

Ctrack Crystal is always on. Being cloud-based allows the system access to high-level overviews or detailed reports from any device, anywhere in the world. These reports are presented in a user-friendly way that improves the identification of trends. Connection to the cloud also facilitates seamless live updates, ensuring Ctrack customers are always able to take advantage of the latest innovative refinements.

Fully customisable functionality combines all the existing features that consumers have come to know and love with a variety of new features, forming a one-stop, do-it-all fleet management platform.

One of Ctrack’s big advantages is its flexibility. Making many of these bespoke solutions possible is its proprietary SMILE technology, with which the opportunities are endless.

“Ctrack is able to listen to the needs of our customers and offer them locally engineered solutions to provide the exact results they require to run their particular business safely and efficiently,” notes Jordt.

A growing threat to the tracking and telematics industry is GPS jamming. This unscrupulous practice not only interferes with the transmission of the telematics data that has become a vital part of successfully running a fleet operation, but can also prevent the tracking of vehicles or assets as part of a stolen vehicle recovery attempt. Ctrack’s jamming mitigation can detect jamming interference and react accordingly by implementing several mitigation strategies. These ensure that the integrity of the transmission and data remains unaffected.

Ctrack’s Bureau Service is the complete outsourcing of fleet control room activities, backed by highly proficient hindsight, insight, and foresight data analytics and reporting. Dedicated and skilled fleet controllers meticulously monitor vehicle movements, incidents, alerts, and alarms from a central support centre, which operates 24/7 and provides real-time support to optimise fleet operations.

“In an environment that can very quickly become overwhelmed by big data, providing feedback that allows for efficient decision-making is critical to effectively managing fleets,” concludes Jordt.

Ctrack will be launching further enhancements to the popular Crystal software platform in the first quarter of 2023. Further proof that Ctrack’s innovative fleet management software is unmatched in the market, this will provide peace of mind to fleet and asset managers in businesses big and small.