Bespoke solutions for every industry

Leading tracking and fleet management solutions provider Ctrack offers a wide variety of solutions aimed at any industry that utilises movable assets.

Throughout its 35-year history, innovation and technology have been at the core of Ctrack’s ability to provide customers with bespoke solutions for an ever-changing environment. Ctrack is a South African company with solutions for South Africans, developed locally, thanks to continuous research and development.

Many of the systems that are commonplace in the tracking and fleet management arena were developed by Ctrack and offered to the market either under the Ctrack brand or through a variety of partners, including major insurance companies.

Risk, cost control, fleet utilisation, operations control, and asset control are integral to this ongoing research and development culture. Ctrack believes in full lifecycle asset management by harvesting data that is able to provide hindsight, insight, and foresight.

“Ctrack understands that every industry and every client has different priorities when it comes to fleet management. The type of cargo has a significant effect on the true focus. While some might value safety above all else, others prioritise operational continuity, and we are able to develop solutions that cater for all of these priorities,” says Hein Jordt, chief executive officer of Ctrack Africa.

Hardware is an important component of a robust fleet management system. Over the years, Ctrack has developed various solutions locally that can track powered and non-powered assets, as well as supporting equipment such as a wide variety of cameras.

While this hardware forms the basis of an efficient fleet management system, Ctrack’s unique software solutions set it apart and allow it to be all things to all industries.

One of Ctrack’s big advantages is its flexibility, including its proprietary SMILE technology, which makes many of these bespoke solutions possible by offering endless opportunities.

“Ctrack is able to listen to the needs of our customers and offer them locally engineered solutions that give them the exact results they require to run their particular business safely and efficiently,” says Jordt.

With SMILE, the same hardware can be used to offer an endless array of control and data, in a format that makes decision-making easy. The benefits of this have been proven time and time again in real-world scenarios.

When it comes to cash-in-transit vehicles, for example, SMILE can accept 32 digital inputs. This gives operators eyes on the entire vault, door, and hatch usage while allowing drivers and fleet managers to swiftly activate mitigation actions. In instances of gunfire, SMILE is able to automatically lock safes, providing an additional layer of protection without the operator being required to do anything.

Within the agricultural sector, regarding the transportation of precious cargo on often less than ideal roads, SMILE facilitates the setting up of geo-zones and pre-defined speed zones. This has been proven to have a massive positive effect on road surface deterioration, vehicle maintenance, and the safe delivery of produce.

SMILE allows for the control of accessories driven off the vehicle’s PTO. In the case of side loaders, it is possible to limit loading and offloading to specific geographic locations, significantly reducing load theft.

Tracking and fleet management system jamming is becoming more prevalent; with SMILE, Ctrack is able to activate the hooter or hazard lights, or physically immobilise the vehicle when it detects interference.

Ctrack is able to utilise a variety of other valuable data streams, such as camera systems and Controller Area Network (CAN) bus information. With SMILE, it can then set up rules and parameters that allow fleet managers to more precisely control assets in the best way for their particular industry.

Some of Ctrack’s devices can record data up to 10 times a second; this data can be overwhelming for fleet managers, but the quality of data is pertinent to outcomes and critical to success. Ctrack has developed easy-to-use, cloud-based fleet management tools that allow for snapshots or custom reporting from any location, via any device with an internet connection.

“In an environment that can quickly become obsessed with big data, precise yet concise feedback is critical to managing fleets of all sizes by promoting efficient yet well-informed decision-making,” concludes Jordt.